Sofitel Shanghai Hongqiao

It's the second time I've checked in, and the experience is very good. The first time I chose it was because of the convenient transportation. It is really super close to Hongqiao High-speed Railway Station. There are restaurants, shopping and amusement parks nearby, which is very convenient. The waiters in the hotel were very enthusiastic, and Audrey patiently helped to solve all the difficulties. This check-in asked for the bed guardrail again. After installing it, I found that the direction was inconvenient. I called to ask if it could be adjusted, and the staff soon came to change it. There is nothing to say about the interior of the room. The room is spacious, clean and tidy, well-lit, and there is no cover outside the window. My family likes their mattress the most. It is double-layered, moderately soft and hard, and very comfortable to sleep. This time, because it was the high-speed rail in the morning, I had breakfast in the hotel. There were many kinds of waffles the most. The old man said that the wonton was big, and the child was very happy to say that there were many kinds of jam. There were four kinds of toast on a piece of toast. I was very happy, but I forgot to take beautiful photos while tasting. In a word, it is a highly recommended hotel. Personally, because I have more requirements for hotels when traveling with children, I like transportation, rooms and supporting facilities, so I recommend those who take children and the elderly. Those who don't want to walk more to high-speed rail stations and subway stations and like spacious rooms can give priority to this hotel.

It was really amazing to come to this hotel for the first time. When I arrived at the hotel, I thought it was still in France, such a beautiful building. When I checked in, I felt the deep enthusiasm of the hotel staff. Whether I went to the convention center or the station, and finally to the airport hotel, there was a shuttle service. The front desk and concierge staff would be very friendly to help you make a reservation, which was really good. When entering the room, the feeling is also very good. The hotel is very luxurious. Compared with foreign hotels, it will feel very new and comfortable. The room is also quite large. During these check-ins, I deeply felt the enthusiasm of the guest room staff, who helped me connect to Wi-Fi, deliver things, and sleep at night. It's really a good five-star hotel. If I have a chance to come next time, I will definitely choose Sofitel.

I recently stayed at Sofitel and had an absolutely unforgettable experience! From the moment I walked in, Audrey greeted me with warm smiles and genuine hospitality. She was incredibly attentive, promptly assisting with check-in and offering detailed recommendations for local attractions and dining spots. My room was a haven of comfort and style. It was immaculately clean, tastefully decorated, and equipped with all the amenities I could ask for—from a plush bed that ensured a restful sleep to a modern bathroom with luxurious toiletries. The view from my window was breathtaking, adding an extra touch of charm to my stay. The hotel’s facilities exceeded my expectations. The fitness center was well-equipped, and the rooftop pool provided a serene spot to unwind while enjoying panoramic city views. I also indulged in a delicious breakfast at the on-site restaurant, where the variety of dishes catered to every palate. What truly set this hotel apart, though, was the exceptional service. Audrey went above and beyond to make sure my stay was perfect, whether it was arranging transportation or helping me with a last-minute request. Her professionalism and friendliness left a lasting impression. I couldn’t recommend Sofitel more highly. It’s the ideal choice for anyone seeking a blend of luxury, comfort, and outstanding service. I’ll definitely be back on my next visit!

During this stay, the hotel front desk left an excellent impression on me. When checking in, Halona was full of enthusiasm, greeted everyone with a smile throughout the process, patiently answered all kinds of questions, and handled the procedures efficiently and meticulously. The check-out process was equally smooth, and Audrey also kindly inquired about the accommodation experience. Whenever you go for consultation, you will receive professional and considerate responses. It demonstrated an extremely high level of professional ethics and service spirit, making me feel warm and at ease as a newcomer. It set a good start for the entire hotel stay experience and brought a perfect conclusion to my departure. I sincerely give it a thumbs up!

My stay at sofitel was absolutely flawless from check-in to checkout. The staff went above and beyond to ensure every detail was perfect—friendly, professional, and genuinely attentive. The room was spotless, beautifully designed, and equipped with luxurious amenities (the bed was like sleeping on a cloud!). Location couldn’t be better: close to airport, yet peacefully quiet. The breakfast buffet offered delicious variety, and the on-site Chinese restaurantexceeded expectations. Special shout-out to molly and audrey for their outstanding service! This isn’t just a hotel; it’s an experience. I’ll definitely return and recommend it to everyone. Thank you for making my trip unforgettable!