Sofitel Shanghai Hongqiao

I recently stayed at Sofitel and had an absolutely unforgettable experience! From the moment I walked in, Audrey greeted me with warm smiles and genuine hospitality. She was incredibly attentive, promptly assisting with check-in and offering detailed recommendations for local attractions and dining spots. My room was a haven of comfort and style. It was immaculately clean, tastefully decorated, and equipped with all the amenities I could ask for—from a plush bed that ensured a restful sleep to a modern bathroom with luxurious toiletries. The view from my window was breathtaking, adding an extra touch of charm to my stay. The hotel’s facilities exceeded my expectations. The fitness center was well-equipped, and the rooftop pool provided a serene spot to unwind while enjoying panoramic city views. I also indulged in a delicious breakfast at the on-site restaurant, where the variety of dishes catered to every palate. What truly set this hotel apart, though, was the exceptional service. Audrey went above and beyond to make sure my stay was perfect, whether it was arranging transportation or helping me with a last-minute request. Her professionalism and friendliness left a lasting impression. I couldn’t recommend Sofitel more highly. It’s the ideal choice for anyone seeking a blend of luxury, comfort, and outstanding service. I’ll definitely be back on my next visit!

During this stay, the hotel front desk left an excellent impression on me. When checking in, Halona was full of enthusiasm, greeted everyone with a smile throughout the process, patiently answered all kinds of questions, and handled the procedures efficiently and meticulously. The check-out process was equally smooth, and Audrey also kindly inquired about the accommodation experience. Whenever you go for consultation, you will receive professional and considerate responses. It demonstrated an extremely high level of professional ethics and service spirit, making me feel warm and at ease as a newcomer. It set a good start for the entire hotel stay experience and brought a perfect conclusion to my departure. I sincerely give it a thumbs up!

My stay at sofitel was absolutely flawless from check-in to checkout. The staff went above and beyond to ensure every detail was perfect—friendly, professional, and genuinely attentive. The room was spotless, beautifully designed, and equipped with luxurious amenities (the bed was like sleeping on a cloud!). Location couldn’t be better: close to airport, yet peacefully quiet. The breakfast buffet offered delicious variety, and the on-site Chinese restaurantexceeded expectations. Special shout-out to molly and audrey for their outstanding service! This isn’t just a hotel; it’s an experience. I’ll definitely return and recommend it to everyone. Thank you for making my trip unforgettable!

Spacious clean room , breakfast was ok - It could have a few more western options. Great staff at the concierge once you stay in the hotel. Beautiful furniture and loved the architecture !

The building is fantastic, from inside and out. The gym and pool are of a high standard with plenty of equipment. Breakfast room is impressive with a good range of food options of a high standard.